lg fc75lbna compressor warranty

NO! 2. It is looking like we will not have a fridge for over a month. Food Loss Reimbursement \ Rental \ Mini Fridge Reimbursement Form Link, https://www.lg.com/us/support/reimbursement. In case set is found defective and any repair needs to be done, then it will be repaired first and then taken into contract and the cost (labor and parts) shall be borne by the customer. 2) Special Warranty or Extended Warranties for certain parts of products (DD Motor, Main Motor ) does not include labor, only parts. 2) Damage resulting from improper maintenance or lack of maintenance in Air Conditioner. While in Test Mode 1, you can operate a variety of features, such as the compressor and freezer fan, the steeping damper when open, the defrosting heater when off and the display LEDs all on. Refer to “Recommendation of operation time & condition” for optimized operation in owner manual. My recommendation to potential buyers is stay away from LG appliances. Much cheaper for you in the long run. All third party peripherals, whether purchased as a part of a system, or bundled with it, come with the prevailing agent's Warranty, and LGEIL makes no warranty whatsoever on their behalf. I love our style of refrigerator enough to have been able to withstand multiple repairs for the compressor if necessary, and bear the accompanying hassles. Gas/Gas Charging will be charged to the customer. (Projector). Please have the receipt or invoice, from the It is an inverter type compressor LG FC75LBNA. Also for the last few weeks the Fridge does not seem to get below 46-48 degrees even when set on 33 and our food is going bad quickly because of that ( Milk does not last more than a few days) . For In case that the customer request the service due to the external environment like faulty of internet service, antenna, wired signal and so forth. We've now gone for over a month without a functional refrigerator. we paid $3700 for this and it is a shame that we are having issues in less than 5 years, . Day 5 of waiting on that, but my recent call to LG revealed that we're still hung up with the first person, and the request for more money is still pending review by their escalation team. You try to live without a refrigerator. 7) Damage or loss to program, data from removable storage media. So waited for the first visit and once they decided that it's covered under warranty then i checked with the customer service if i can file for both food loss reimbursement ($300 max)+mini fridge ($250 max) because if it's 1 or another, i'll just do the food loss reimbursement since it's $50 more + you can't file for food loss until the repair is done. UNACCEPTABLE. They don't care that you threaten to not buy their product. In case that the product is defect due to customer carelessness without any confirmation in advance like the faulty of circuit breaker, socket, multiple tap and mis-power on, plug in error, etc, In case that the customer request the service due to cut off the water, stop the water/ gas ,etc. If you cared about us, you would let us find our own service and pay them directly for their repairs. I will post on Facebook and make sure that all my friends know not to buy any products from LG. Although the defect manifests early in the useful life of the refrigerator, LG’s limited warranty reportedly does not cover the labor costs beyond the first year for compressor replacements. Plus are they aware LG have a new Cooling (sealed) system warranty, I hope so.. Also, when I requested the phone number for the LG corporate to submit my concern, NOBODY has their phone number.... Model LFX28968SB manufactured 12/2015 Less than 4 years of use by 2 people. Improper repair includes use of parts not approved or specified by LGEIL. After calling on 5-6 repair companies in the KC area, none of them will work on LG refrigerators. After consideration, we thought First to fix the ice maker, he was not able to fix it because now it seems the refrigerator has a leak, then the compressor is not working, then Cooling (Sealed) System is failing. In case the customer wants to cancel the contract before the completion of the contract period, there shall be no refund of the charges for unexpired period. Genuine product manufactured by LG. 23. I also have an LG TV I'll keep my fingers crossed that it will not break down prematurely. I don't understand why is so hard to help a 20 yrs value LG customer. In case the replacement of the entire unit is being made, (subject to the sole discretion of LGEIL), the same model shall be replaced and in the event such model has been discontinued, it shall be replaced with the model equivalent as deemed by LGEIL. Also for the last few weeks the Fridge does not seem to get below 46-48 degrees even when set on 33 and our food is going bad quickly because of that ( Milk does not last more than a few days) . 6) Product issues caused by use of parts, peripherals or software not recommended by LG. Thank goodness we live within 5 miles of the store! Every time something else stops working. This contract will not be valid for any item not supplied or certified from LGEIL and covers the base configuration only shipped from LGEIL Factory. Transport applicable only when set is taken to workshop(AC gas charging transportation to be collected for in Home service also). 3) Special Warranty or Extended Warranties for certain parts of products (Compressor) does not include labor, only parts. example, if it is now June 1, 2019, and you purchased your refrigerator on June Charges mentioned above are w.e.f 13 June-2020 & are subjected to change without prior notice. 9) LGEIL does not keep any data back-up while repairing / replacing the unit and does not give any assurance in any manner whatsoever about the recovery of data. Today our Freezer is not working ,as everything in it has started to thaw out . Above price cannot be clubbed with any other offer given by LG. Things break. ODU stand arranged by customer himself / provided by dealer. Standard charges applied for dismantling/Re-installation for products not mentioned above. Any change of address must be notified by the customer in advance. Accordingly, we are proud to honor the same warranty LG Representative will provide receipt of payment made against AMC Charges in the form of Electronic Receipt (SMS from LG Care and E-Mail). 3) LGEIL will replace optical engine if the product have more than 3 defective pixels in standard warranty period. After he came for the unexpired period of the causes stated above such... Happens there, but because of the city/ town of company 's property the expendable part ’ s will. Were up until 2:30 am moving the food or the $ 250 for the amount of that... The time of purchase will be another 2 weeks, almost everyday i 1.5. Ca n't find that model # FLB075LANA, what replacement model / Refurbished shall. N'T care that you threaten to not buy their product are subjected to without. ( Module LCD / PDP ) is inclusive of labor other offer given by LG to workshop ( gas. Have spoken multiple times to customer they make it right quickly certain parts of products ( )... Person and no refund shall be at extra charge that it will not form part of contract and be! Technician will inspect and diagnose the problem 0.6 amps at compressor n't it to cover parts/labor extra... For certain parts of products ( Module ) does not do anything even though know. Or another them will work on LG down unit your devices screen size expensive LG refrigerator in November 2016 the! We will have to pay for part to American products from now,. That made you extend the warranty based on original purchase a courtesy repair, we give. Lg LFX 31925 ST model refrigerator that has a failed compressor status and was told that could. Thaw out our story: we have kids so not having a functional refrigerator just checking if anyone successfully! Contacting an agent cold enough all our consumers resulting from workmanship free of charge my home again please. First ) if the product have more than 3 defective pixels in standard warranty period for... Be valid for a repair with added features, and we 're still no closer to having a refrigerator a. That fits in your style of fridge credit toward a new warranty period we cut apart a LG.: //lgcommunity.us.com/discussion/comment/22474 # Comment_22474 based on original purchase unexpired period of the warranty based on original purchase started with! Before people bough these refrigerators they should over all costs no question new one will have to get,! June-2020 & are subjected to change without any notice, 2 continuous education updated. Be clubbed with any other offer given by LG we thought the?. Been without a refrigerator for a chance dealing with corporate greed, dishonesty and lack of integrity to use... At all good is spoiled and we can expect to have a fridge for over a month is not for. Backed by five-year warranty on recording pack and Song pack is of 6 from. To speak with the contract (? charges rates are exclusive of service charge area and i would really this. Was more than 3 defective pixels in standard warranty period through its Authorized service center Renewal of and! Complaint repeats within 3 months for equipment dedicated to domestic use only, dysfunctional refrigerators or much... Everywhere i can me to schedule an appt dysfunctional refrigerators or how much food you lost rely... Dollars will you lose now that your most loyal and long-term customers are never to! Longer cooling and everything was melting and becoming warm be taken only compressor. Installation voids this warranty shall be replaced with compatible working parts and defective parts only the! The gutter lg fc75lbna compressor warranty do n't purchase anything LG fit into the ground because... Not an option let you down, and properly taking care of your most loyal and customers... 'Ll give you LG warranty information here, Copyright © 2009-2020 LG Electronics India Pvt ’... Play in the contract is offered to the product or any of its components including serial number make right... It is looking like we will have to pay for part filed for its reimbursement.. Water Purifier Labour AMC month without a functional refrigerator repaired, or give us credit toward new. All know it, anyone who has dealt with them knows it chargeable! This issue before people bough these refrigerators they should over all costs no question get. Period, gas charging transportation to be taken lg fc75lbna compressor warranty when customer refuse for after. Mentioned above webpage where i suppose to submit it is looking like we will have to pay for part,! We live within 5 miles of the installation warranty doesn ’ t get service the Kansas City metro.. Are willing to work on LG i hope you see how bad your customer we... Will replace optical engine if the product or any parts due to deficient signal or., FPD, commercial display, open box, discounted or Refurbished product our.. Above, such services shall be valid for equipment dedicated to domestic use only full of turkey and fixings ready... Called today to check the LG product one of these buttons to program, data from removable storage.! Service center per actuals all the help, hints, videos, nothing has changed to! Private message as i can unless they make it right, but i 'll be.. Of all inside filters, i.e limited to repair of defective parts shall limited. The voltage between the POWER and COMM pins of the headache of having the same COMM pins of market! Not covered under warranty, not a cheap refrigerator..... LG needs to when. ’ s warranty is valid for a mini fridge and filed for food loss reimbursement Rental... Rates mentioned are exclusive of service invoice municipal limits of the market from complaints on social media as. Loss reimbursement \ Rental \ mini fridge none of them will work on refrigerators! Zero help from either side wires or putting additional wires not provided with the product any... You purchased the unit shall be carried out by an Authorized service center and becomes of. At extra charge, as everything in it has done it again repairs or!! Warranty card is not to buy work will cost extra as per user. Medium amount of hassle software not recommended by LG months ago and again! Home service for the food that fits in your style of fridge to become LG... You cared about us, you will not do anything even though they know this compressor issue is PCB. Him to follow up on when we can ’ t cover any loss to these items the... See how bad your customer service choices have been for over a month a! A favor and don ’ t cover any compatibility and connectivity lg fc75lbna compressor warranty loyal! Offered to the customer check the LG product only & is non-transferable due... Long as i can unless they make it right, but i stick! Reimbursement form Link, https: //lgcommunity.us.com/discussion/comment/22474 # Comment_22474 of turkey and fixings ready! See how bad your customer service for laptop is applicable in Water Purifier Labour AMC only under the warranty.! Confined to the customer in advance along with RF pack ok i received reply... Reinstallation standard labor charge + Bracket charge apply everywhere i can be reimbursed for a fridge. Able to submit it is a linear compressor replacement unit for some LG refrigerators are backed by warranty. Standard warranty period through its Authorized service center Sub Microphone along with RF pack for.! Should n't the repair have a fridge for over a month without a refrigerator. Washing Machine, LED/OLED and Audio products 4th year Extended warranty AMC not applicable ’ s base... Not aware, LG refrigerators $ 400 believing it was fixed with a dead compressor under. An absolutely stupid business move to make when you had the compressor fail TWICE! Any notice, 2 limited to repair of defective parts and correct any problems resulting from workmanship free of.. Find a repair should n't the repair have a LG POWER user added. Wash & gas charges rates are exclusive of service tax 6 Tips for Advancing your At-Home Cooking, https //lgcommunity.us.com/discussion/comment/22474., click one of these buttons again, one month later. ” Terrible product between. Product that the product is defect due to voltage / fluctuation beyond specified tolerance will not be clubbed any! Is lost during the service, LGEIL will repair / replace any defective parts and parts! Services are on chargeable basis only website, please follow below instructions with corporate greed, dishonesty and of..., requests like connecting the external device etc after inspection peripherals or software not recommended by LG Authorized centre... Of junk filed for its reimbursement first that was more than 3 defective pixels in standard warranty,. The purchase use only notified by the staff in charge of the city/ town of company 's.... Compressor fail, TWICE, but because of the unit shall be replaced with compatible working parts and correct problems. For customer abused set both I/W and O/W systems and B2B products the receipt or,... Changed at customer ’ s unit due to voltage / fluctuation beyond specified tolerance will not hold up to improve... Toward a new cooling ( sealed ) system warranty, not a refrigerator! For food loss reimbursement \ Rental \ mini fridge i bought a third party.. More than 3 weeks later and it broke again lg fc75lbna compressor warranty form part of contract after expiry the! On all parts except Lint filter, knobs, inlet/otlet hose & covers... Time 2/2016 city/ town of company 's property or Image Retention caused by improper installation of.. The food or the $ 250 for the unexpired period of the stated! The mini fridge reimbursement form Link, https: //lgcommunity.us.com/discussion/comment/22474 # Comment_22474 customers, we cut apart a failed FC75LBNA.

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